SHIPPING POLICY
Shipping Policy – UNITED CULTURE
1. Order Processing
All orders are processed within 4 business days after the order has been placed and payment has been received.
Orders are not shipped or delivered on weekends or holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information.
2. Shipping Times
Delivery times may vary depending on your location and shipping provider.
Estimated delivery times:
-
Europe: 5–12 business days
-
International: 7–15 business days
Please note that delivery times are estimates and may vary due to factors outside our control such as customs, shipping carrier delays, or high demand periods.
3. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking information may take 24–48 hours to update after shipment.
You can track your order anytime through our Track Order page.
4. Shipping Costs
Shipping costs will be calculated and displayed at checkout before completing your purchase.
From time to time, we may offer free shipping promotions.
5. Delays
UNITED CULTURE works with international fulfillment partners. Because of this, shipping times may occasionally be affected by:
-
customs processing
-
shipping carrier delays
-
weather conditions
-
high order volumes
We appreciate your patience and understanding in such situations.
6. Lost or Stolen Packages
UNITED CULTURE is not responsible for lost or stolen packages that are confirmed to have been delivered to the address provided by the customer.
Please ensure your shipping address is correct before completing your order.
7. Incorrect Address
If the shipping address provided is incorrect or incomplete, this may cause delays or cancellation of the order.
Customers are responsible for providing accurate shipping information.
8. Contact
If you have any questions regarding shipping, please contact us:
Company: UNITED CULTURE
Email: